We’re happy to hear from readers, riders, and partners. If you have questions, feedback, or proposals related to electric scooters, mobility gear, urban riding, or the ScooterGuider website itself, please reach out by email: hello@scooterguider.com.
What to Expect After You Email
When you message hello@scooterguider.com, you will receive an automated acknowledgement so you know your note arrived. Our editorial team aims to review incoming mail and reply within the following timeframes:
- General questions and reader feedback: response within 3–5 business days.
- Product review inquiries or data corrections: response within 5–7 business days as these often require verification.
- Partnership, media, or business proposals: response within 7–10 business days depending on scope and the number of requests in queue.
If your inquiry is time-sensitive, please state the deadline clearly in your message and include relevant context to help us prioritize appropriately.
Types of Inquiries We Welcome
Our focus is on practical, reliable information for scooter riders and those researching micromobility. Email topics we regularly handle include:
- Reader questions: clarifications on articles, riding tips, safety practices, or troubleshooting common scooter issues.
- Product reviews and corrections: requests to re-check specifications, report errors, or provide updated information about a model we’ve covered.
- Guest contributions: proposals for article ideas, how-to guides, personal riding stories, or data-driven pieces relevant to urban mobility.
- Business inquiries: partnerships, sponsored content opportunities, affiliate programs, and press or media requests.
- Advertising and promotions: information about ad placements, sponsored posts, and brand collaborations.
- Technical issues: problems accessing the site or with downloads — include screenshots and browser/device details when possible.
Message Tips
To help us respond more efficiently, please include:
- Your full name and a clear subject line.
- Relevant links or article titles (if referring to specific pages).
- Product model numbers or photos for equipment-related questions.
- Preferred contact address if different from the sending email.
We appreciate thoughtful, respectful messages. While we read everything sent to hello@scooterguider.com, we may not be able to publish or act on every suggestion. If your topic requires follow-up research or testing, please allow additional time for a comprehensive reply.